Services
Rest assured – knowing your pet is being cared for
While your loved one is enjoying their stay, Paws Pet Retreat provides a complete range of services to meet the needs of our guests.
Grooming
All dog boarders receive a complimentary bath before checkout – using top quality shampoos to ensure your pooch’s skin and coat is invigorated.
We also offer the following services:
- Grooming and clipping can be arranged during your pet’s stay. A wide range of customised clippings, deluxe options and hygiene services are available at request for both cats and dogs.
- Optional bathing facilities for guests are provided in a modern environment with both a temperature controlled Aqua Turbo Hydro-Bath, with purpose built canine shower facilities and heated drying facilities.
Veterinary Care
As we are a smaller operation than some of our competitors, we take the time to both pamper and look after your pets needs. We do this by:
- Providing 24-hour veterinary services by either immediate contact to your own vet or our local veterinary practice.
- Offering postoperative care and special postoperative facilities – our speciality for all breeds of dogs and cats.
- Giving special attention to medications and special diets.
- Ensuring all meals are logged to ensure accuracy.
Diet
We provide veterinary recommended diets for all boarders using the highest quality balanced Royal Canin products. Specialised and individual feeding programs can also be arranged upon request.
- We can usually accommodate your pets needs but will also allow you to provide your own special food if required.
- Your pets will always be reliably and properly fed and exercised, including on their day of arrival.
- All food is prepared in hygienically controlled conditions in modern kitchen facilities.
- We are very proud of our individual feeding program. Dogs are fed separately with consideration given to their special needs.
Pet Care
As we are a smaller operation than some of our competitors, we take the time to both pamper and look after your pets needs.
- We believe the best way to achieve this goal is to provide constant care and attention to our boarders in our modern facilities. Being a smaller retreat we are able to dedicate each pet time and love to ensure they are always happy.
- Our goal is to ensure your pets feel safe, happy and have staff on-hand to provide 24-hour care.
Taxi service
Sometimes a little convenience can make the world of difference.
- We partner with a range of professional carriers in the industry to provide a pet taxi service across the greater Sydney region.
- Simply let us know if you’d like to use this service and we will book transport for your pet. (Charges Apply)
Post Operative Services
From time to time it is necessary for pets to undergo surgery of some sort or another. We cater for the needs of most post-operative pets. We ensure that your pet is looked after with the appropriate medical attention in a loving and caring environment.
Being a smaller retreat, we are able to dedicate more of our time, love and care to all our pets that stay with us.
Special daily rates are applicable for all post operative care. Please enquire about these specific postoperative services when making a booking.
Hygiene
Hygiene is of paramount importance at Paws and is under constant review to maintain our high standards of cleanliness.
- Upon arrival all bedding is guaranteed to be clean and disinfected for all pets.
- Cleaning is undertaken several times a day and as individually as is required. All cat condo’s and dog kennels are disinfected daily.
- Food preparation is carried out in our modern kitchen with stainless steel benches and feeding bowls.
- Please note that all dogs receive a complimentary bath on checkout. Specially formulated herbal shampoo is used.
- Cat baths can be arranged but are not included in your stay.
